Have a question about our laser engravers, need help choosing the right model, or want to discuss a bulk order? Reach out and a real person will get back to you within 24 hours.
Whether you are a hobbyist with a technical question or a business looking for volume pricing, our team speaks your language. We have helped over 200,000 users across 80 countries find the right laser solution.
Ortur Technology Co., Ltd.
Building 12, Nanshan Technology Park, Shenzhen, Guangdong 518000, ChinaFill out the form below and our team will respond within one business day. For urgent orders, mention it in the message and we will prioritize your request.
Visit our headquarters and showroom in Shenzhen, China. We also have warehouse facilities in the US and EU for faster regional shipping.
Shenzhen, China
R&D, manufacturing, and global operationsLos Angeles, California
Fulfillment for North America (2-5 day delivery)Hamburg, Germany
Fulfillment for Europe (3-7 day delivery)Quick answers to the questions our support team hears most often.
We respond to all inquiries within one business day. For pre-sales questions and bulk orders, responses typically arrive within 4-6 hours during business hours (UTC+8).
Yes. For qualified business customers considering orders of 10+ units, we provide evaluation samples at cost. Contact us with your company details and intended use case to apply.
All Ortur laser engravers come with a 12-month warranty covering defects in materials and workmanship. Laser modules carry a separate 6-month warranty. We provide replacement parts, not refurbished ones.
We partner with authorized distributors in regions where we do not have direct fulfillment. Minimum initial order is typically 50 units. Select "Become a Distributor" in the subject line above to start the conversation.